Solutions
The aktindsigt pack can go out. The CPR cannot.
For municipal FOI cells, databeskyttelse, and caseworkers who answer citizens and the press from Outlook.
A kommune leaks personal data in a journalist reply, then again in the public pack. Outbound Guard SoftBlocks unmatched CPR at Send. FOI Case OS runs the 7 working-day clock, exemption rows, consultations, and the response memo. Fast Track plus fail-closed verify ships the extract. Binders put a contents page on the public PDF. ESDH adapters import from the journal. Northdocs is not an ESDH replacement.
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User stories
When this is already the job
Each When should make you nod. The ink cell is the module that sits in that moment. Then is the useful part: what it does, and what you stop doing in Word, Excel, Outlook, or a zip.
When
A caseworker answers a journalist who asked why a neighbour got a permit.
Then
The journalist can still receive the sender's own details. Anyone else's CPR stops in Outlook. You get a body-free count for databeskyttelse instead of hoping the reply was clean.
When
An aktindsigt request landed Monday, and the seven working days are already counting.
Then
Due date, pause, and extend live on the FOI case. The cell sees overdue heat on a board instead of a private Excel file that only one person opens.
When
A third party has to be consulted before you release the extract, and the clock is still running.
Then
Pause with a reason. Resume pushes the due date by the pause. The hearing is on the case, not in a side email that disappears when someone is on leave.
When
OFL exemptions currently live in a spreadsheet next to the PDFs.
Then
Record the legal basis per page, link it to the redacted file, and draft the response memo from those rows. The decision trail is ready if Ombudsmanden asks.
When
The journal extract is in F2 or WorkZone, and someone is about to download it to a desktop to black it out.
Then
Import into the case, redact, optionally write back. The journal stays the journal. Northdocs never pretends to be the ESDH.
When
The public pack needs a contents page and a clean PDF the press can open, not a folder of 40 files.
Then
Assemble the public pack in the same case as Fast Track. TOC and exhibit stamps sit on the verified PDF. You stop building the release file in Word after the redaction pass.
When
A citizen files a DSAR while aktindsigt is already in flight.
Then
Same case operations as FOI, with Art. 15 timelines. The requester's data can go. Neighbours and staff stay protected. Download waits on verify.
When
Staff paste a journal note into Copilot to summarize for the mayor's office.
Then
Personal data leaves the clipboard first. Copilot can still draft. The CPR does not become a prompt.
Activity map
What this team uses Northdocs for
Not a feature list. Grouped the way the work shows up.
Citizen and press mail
SoftBlock unmatched CPR
A journalist or citizen reply can include the sender's own details. Anyone else's CPR stops at Send.
How the job worksWipe in Outlook compose
Clean the draft without standing up a Purview DLP program this quarter.
How the job worksDPIA evidence without mail bodies
Counts, destination class, and overrides. Purview's buyer artifact includes matched snippets. Guard's does not.
How the job works
Aktindsigt / FOI packs
Danish 7 working-day clock
Holiday-aware due dates on the FOI case, with pause and extend when the law allows.
How the job worksExemption schedule
Record OFL bases per page, link them to the redacted file, and keep the decision trail audit-ready.
How the job worksThird-party consultations
Pause the clock while you wait. Resume pushes the due date by the pause duration.
How the job worksResponse memo
Released versus withheld wording from the schedule, finalized before send.
How the job worksDeadline board
Org-wide FOI and DSAR heat for the cell, not a private Excel tracker.
How the job worksFail-closed public export
Fast Track CPR and names, content-stream removal, re-extract. If a CPR survives, download is refused.
How the job worksPublic pack binders
TOC and exhibit stamps on the verified aktindsigt PDF, in the same case as the clock and the exemption rows.
How the job works
Citizen DSAR
GDPR 30 calendar-day clock
Same case operations as FOI, with Art. 15 timelines and withholdings.
How the job worksSubject versus third parties
Identity dossiers so the requester's data can go and everyone else stays protected.
How the job worksPseudonymize when narrative matters
Person 1 stays readable. Identity stays linked. Blackout when it must disappear.
How the job works
Kommune IT
ESDH and SharePoint import
WorkZone, F2, Acadre, SBSYS, GetOrganized, Nova, plus SharePoint. Adapters, not a journal replacement.
How the job worksPrivate Tunnel
When the journal is not on the public internet, the private connector path reaches it without opening inbound holes.
How the job worksEntra SSO and EU hosting
Self-serve Entra on Enterprise. OVHcloud Frankfurt residency, DPA, and Trust Center for indkøb.
How the job worksAI off, or OVHcloud AI Endpoints
Deterministic CPR checks work with AI off. Optional AI stays in the EU. Prompt Guard covers Copilot paste.
How the job works
Related workloads
Use-case pages go deeper on a single job.
Municipal FOI / aktindsigt
Ship public packs on deadline without a leftover CPR in the extractable text.
Read the use caseOutbound email
Stop unmatched CPR leaving Outlook, with a send gate, attachment inspect, and DPO evidence. No Cases required.
Read the use caseDSAR production
Cut through subject access volume with identity-first review and fail-closed export.
Read the use caseChats and meeting audio
Produce Teams, Slack, and WhatsApp exports and recordings without leaving names, IDs, or voices in the file.
Read the use caseQuestions this team asks
- Does this replace our ESDH?
- No. Adapters import and can write back after certification. The journal stays the system of record.
- Can we run without AI?
- Yes. Structured IDs including CPR are caught by deterministic validators. Optional AI is OVHcloud AI Endpoints when you turn it on.
- Is this built for Danish aktindsigt?
- Yes. 7 working-day clocks, OFL exemption rows, CPR-aware detection, Danish UI, and EU hosting. It is not a SKI platform or citizen portal.
Start with the pack you have to ship
Upload a real FOI, DSAR, or litigation file and download only after verification passes. Add Outbound Guard when mail is the next leak.