Help center

Open a Case, review with Fast Track, finalize, and export only after verification passes.

Start a case as DSAR, FOI, litigation disclosure, or RFP proposal and get a matching checklist.

Tailor Northdocs with a business category and admin-enabled modules. Plan entitlement means you can buy a module; enablement turns it on for your workspace.

Assign versioned detection, pseudonymization, and export defaults to an organization or case.

Which file types work, size limits, and what to do when an upload fails.

What Northdocs looks for and how to tune it with keywords.

The difference between removing data and replacing it consistently.

Describe custom PII in plain language; Northdocs validates and applies AI-assisted filters (Pro+).

Entity-first triage: accept one person or organization once and every instance follows.

Shared people and organizations across every document in a case.

Black out some categories while pseudonymizing others in one apply pass.

Draw boxes, redact whole pages, or apply the same region across pages.

Optional dual-control approval before export (Firm+).

Scrub vendor proposals for pricing, contacts, registration details, NDA terms, and trade secrets before controlled sharing.

Triage statutory deadlines across accessible cases by risk, jurisdiction, ownership, and open consultations.

Build exhibit packs with a customizable table of contents, subheadings, and exhibit stamps.

Spot legal privilege and work-product language, record review decisions, and export a case privilege log.

Magic-link view access for counterparties.

Build a selected-document production with Bates ranges, a withheld schedule, watermarks, and download receipts.

Redact Teams, Slack, and WhatsApp chats, WebVTT and SubRip transcripts, and meeting recordings with beep, silence, or forensic voice anonymization. Video is not supported.

Assemble exhibit packs and share redacted outputs with outside counsel (Firm+).

Run Danish aktindsigt and GDPR DSAR packs with statutory clocks, exemption schedules, consultations, and a finalized response memo.

Pending checks, watermarks, page numbers, exhibit stamps, appendix, and rasterize.

Know which pages were OCR'd and how to export non-searchable output.

Issue, verify, download, supersede, and revoke signed evidence for completed redactions.

Remove emails, IDs, and phone numbers from clipboard text before pasting into AI tools.

Change Person 1, Person 2 into letters, Roman numerals, or custom templates.

Send-time personal-data protection for Outlook compose and send.

Download redacted DOCX/XLSX without converting everything to PDF.

Connect SharePoint, OneDrive, iManage, HighQ, Datasite, Danish ESDH systems, S3, or webhooks.

Microsoft Graph site libraries, OAuth, and folder scope.

OneDrive for Business via Microsoft Graph.

Universal API v2 OAuth against your Work server.

Collaborate sites used widely by Danish and Nordic Big Law.

VDR projects, filerooms, metadata browse, and Upload API write-back.

S3-compatible buckets (AWS S3, Cloudflare R2, MinIO) with SigV4 and optional private MinIO.

Pull a JSON file manifest from an HTTPS endpoint your systems expose.

When and how redacted files return to the source DMS.

Sandbox evidence checklist: connect, import, redact, write-back, and audit before enabling production write-back.

Sandbox evidence checklist for HighQ Collaborate write-back before production go-live.

WorkZone, Nova, F2/cBrain, Acadre, SBSYS, and GetOrganized for municipal journals.

WorkZone OData Files/Documents with WzOAuth2 client credentials.

Nova journal via WorkZone OData (default) or legacy /api/cases REST.

F2Rest /cases and /documents. cBrain in the catalog is the same adapter.

Acadre PWI REST under /Frontend/Api with Basic or Bearer after the kommune STS.

SBSIP REST plus a required OAuth2/OIDC token URL.

Netcompany GetOrganized via /_goapi. Basic or Bearer only; NTLM is not supported.

Enterprise: create a private link, install the NetBird agent, health-check the mesh, and connect on-prem ESDH/DMS without a public journal URL.

Sandbox evidence checklist for Danish ESDH connectors before production write-back.

Token expiry, 403s, delta resync, file size limits.

Separate opposing matter teams with groups, explicit rules, conflict pairs, and audited emergency access.

Download the multi-scenario challenge pack as PDF, Word, Excel, or PowerPoint, redact offline, upload results, and compare your score to Northdocs.

Firm IT runbook: guided SSO in Organization profile → Security, Enforce SSO, Directory Sync (SCIM), and group → org role recipes.

How Northdocs handles storage, retention and EU data residency.

Enterprise opt-in: encrypt document files in object storage with a unique key per document.

Enterprise setup guide: customer-managed key in your Azure Key Vault wraps the Northdocs organization encryption key.

Automate uploads and processing with API keys and webhooks.