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Cases
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Deadline SLA cockpit for FOI and DSAR

Triage statutory deadlines across accessible cases by risk, jurisdiction, ownership, and open consultations.

Open Deadlines from the Cases area when the Deadline SLA cockpit module is enabled. The board includes only cases you are allowed to see under the case access rules.

How it works

Overdue

48 hours

7 days

Paused

Risk heat separates overdue, 48 hours, 7 days, later, paused, and responded. Paused and responded states take precedence over the due date.

How the board is organized

  • Risk heat separates overdue requests, requests due within 48 hours, requests due within 7 days, later deadlines, paused clocks, and responded requests.
  • Filter by risk, jurisdiction, or Mine. Mine includes cases you own or cases where you are an assignee. All accessible includes every case your current role and case assignments permit.
  • Rows are sorted by due date and show the case, applicant, jurisdiction, owner and assignees, remaining days, open consultation count, and clock status.

Select a case name to open its FOI / DSAR tab. Clock changes made there appear in the cockpit when the board refreshes.

Export CSV downloads the currently filtered rows. Spreadsheet formula prefixes are escaped before download.

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