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FOI Case OS turns a FOI or DSAR case checklist into an enforceable workcell. On Firm, Trial, and Enterprise plans, open a case created with the FOI or DSAR template and use the FOI / DSAR tab.

Run a request

1. 1

   Log the request

   Pick the clock jurisdiction (Danish FOI = 7 working days excluding Danish public holidays; GDPR DSAR = 30 calendar days; or a custom due date), request type, applicant details, and received date. Northdocs computes and stores the due date and writes a deadline timeline event.

2. 2

   Pause, resume, or extend

   Pause the clock when you consult a third party or need a lawful extension. Pause pushes the due date by the calendar days the clock was paused. Every change is audited.

3. 3

   Build the exemption schedule

   Use the built-in catalog (Offentlighedsloven sections, GDPR Art. 15(4) / 12(5), personal data, privilege, trade secrets, and more). Each row records disposition (withheld, partial, or released after redaction), summary, reasoning, and page refs. Attach one or more concrete document pages, optionally choose a detection, and preserve a short quote. Linked targets open the review screen at the exact page.

4. 4

   Track consultations

   Record third-party consultations with status (pending, awaiting reply, replied, waived, closed).

5. 5

   Generate the response memo

   The memo is built from exemptions, consultations, and completed documents. Structured document and page links are listed under each exemption, alongside any legacy free-text references. Edit the released / withheld summaries, download markdown for the decision letter, then Finalize so the readiness checklist records counsel sign-off.

6. 6

   Mark responded

   When the pack is sent, the case status moves to closed and the clock stops. The Cases list shows a deadline board for every FOI/DSAR clock you can access.